TERMS, POLICIES & RULES

• No cancellations. No refunds. Exclusivity comes at a price— but so do the best treasures.

• Subscription fees are charged upfront and are non-refundable, regardless of usage.

• Upgrading your plan mid-cycle? Unless you're upgraded by virtue of the referral program, users will pay the prorated difference; however, there are no prorated downgrades.

• Subscriptions are non-transferable and can only be used by the registered subscriber.

• All sales are final. No returns, exchanges, or buyer’s remorse.

• The Early Buy Option is available to eligible subscribers. Once a purchase is made, the auction listing will be removed, and the sale will be locked in at the highest bid.

• ​Once a bid is entered on an item, the obligation to follow through is set for the bidder to purchase if the highest (or only) bidder.

• Flash sales and private auctions are time-sensitive— no holds, no extensions, no exceptions.

• ​Concierge Seller Access (Annual Members Only) – Schedule 1 private auction per year and can have it pushed to members.

• Boosted Seller Visibility – Listings from monthly and annual members get priority ranking in search results.

• Fair Market Pricing Required – THRIFTMOOR reserves the right to remove listings deemed misleading or significantly overpriced.​ 

• THRIFTMOOR seriously frowns upon price-gauging. We don't want the thrift stores doing it, and we won't tolerate it here. 

• Set a reasonable starting price on the app, and let the market take it from there!

• Annual Pass subscribers receive priority notifications for premium inventory drops.

• Annual Pass subscribers are eligible for personalized thrift matchmaking— which means our Concierge team will curate selections tailored to your preferences.

• Only verified subscribers can participate in private auctions.

• Only one account per user. Duplicate accounts will be flagged and permanently removed.

• Suspicious bidding, artificial inflation of prices, or fraudulent activity will result in an instant ban from the platform.

• THRIFTMOOR reserves the right to suspend or terminate subscribers who violate policies or compromise the integrity of the THRIFTMOOR marketplace.

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5   |  Authenticity & Transparency

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• Honest Listings Only – Items labeled as 'CERTIFIED AUTHENTIC' must be verifiable through THRIFTMOOR’s third-party authentication process. Any misrepresentation of authenticity will result in immediate removal and a potential ban from the THRIFTMOOR platform.

• If a seller makes a claim of authenticity, they must be able to back it up. But if no claim is made, the buyer knowingly takes on the risk.

• THRIFTMOOR reinforces personal responsibility, which fits THRIFTMOOR’s high-end but no-nonsense marketplace vibe.

• No Claims? No Problem. If a seller does not claim authenticity, the item will be listed with the understanding that “buyer assumes all risk”, passing responsibility along the chain of ownership.

• Know Before You Bid – Buyers are responsible for reviewing all listing details, photos, and seller-provided information before purchasing.